tk099 Terms and Conditions

1. Introduction and Applicability

tk099 is a safe and reliable online gaming platform for players in Bangladesh. These terms and conditions ("Terms") apply to the use of the tk099 website (https://tk099.cam) and all associated services.

By accessing our website, creating an account, or playing any game, you are considered to have fully read, understood, and agreed to comply with these terms. If you disagree with any part of these terms, please refrain from using our platform.

tk099 reserves the right to modify these terms and conditions at any time. Updated terms will take effect from the moment they are published on the website. You are advised to review this page regularly.

1.1 Definitions

In these terms, "Platform" refers to the tk099 website and all associated services; "User" or "Player" refers to any registered account holder; "Services" refers to casino games, sports betting, live games and all related digital content.

2. Account Registration and Eligibility

2.1 Age Requirement and Eligibility

You must be at least 21 years old to open an account on tk099. Only those aged 21 or above are permitted to use this platform. We may request valid identification at any time to verify your age.

2.2 One Account Policy

Each individual may register only one account. Operating multiple accounts will be considered a violation of platform terms. In such cases, all associated accounts may be suspended or permanently closed.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete and up to date. tk099 reserves the right to close an account if false or incorrect information is provided. It is the user's responsibility to update their account profile if their details change.

2.4 Account Security

Keeping your username and password confidential is entirely your responsibility. You are personally responsible for all activity carried out through your account. Sharing your password or login details with any third party is strictly prohibited. If unauthorized access to your account occurs, you must notify our support team immediately.

3. Deposit, Withdrawal and Payment Policy

3.1 Deposit Terms

The minimum deposit amount on tk099 is ৳200. We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)

Deposit transactions are generally processed instantly. If there is a delay for any reason, please contact our support team via live chat.

3.2 Withdrawal Terms

The minimum withdrawal amount from tk099 is ৳800. Withdrawal requests are generally completed within 5 to 30 minutes.

3.3 Financial Security

All financial transactions are secured by SSL encryption technology. tk099 strictly follows Anti-Money Laundering policy. We reserve the right to verify suspicious transactions and may place them on hold if necessary.

3.4 Third-Party Payments

Deposits and withdrawals must only be made using a payment account registered in your own name. Using a payment account belonging to any third party is strictly prohibited.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

New users will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000. To claim this bonus, the following conditions must be met:

• The bonus amount must meet a 20x wagering requirement.
• Wagering must be completed within the specified time limit from the date the bonus is received.
• The bonus may only be claimed once and is non-transferable.
• Certain games may contribute differently toward the bonus wagering requirement.

4.2 Wagering Requirement

To withdraw a bonus amount, a 20x wagering requirement must be met. For example, if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. The bonus balance cannot be withdrawn before the wagering requirement is fulfilled.

4.3 VIP Program

tk099's VIP program has three tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.3% weekly cashback. For newly registered and regular players.
• Silver: Up to 0.7% weekly cashback. For consistently active players.
• Gold: Up to 1.0% weekly cashback. Exclusive benefits for the highest-tier players.

VIP tier assignment and changes are entirely at tk099's discretion. Cashback amounts are determined based on player activity.

4.4 Bonus Abuse

Any attempt to earn bonuses through bonus abuse, system exploits or fraudulent activity will result in all related bonuses being cancelled and the account may be suspended.

5. Gaming Rules and Fair Play

5.1 Fair Play Policy

tk099 is committed to ensuring a fair and transparent gaming environment for all players. Only games from verified software providers are operated on our platform, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi and Microgaming.

5.2 Technical Issues

In the event of a technical fault or disconnection during gameplay, tk099 will make every effort to resolve the issue for the affected user. However, tk099 will not be held responsible for problems related to internet connectivity or the user's device.

5.3 Prohibited Activities

The following activities are strictly prohibited on the tk099 platform:

• Using bots, automated software or any artificial method to play games.
• Attempting to earn bonuses or rewards through group coordination or organized rings.
• Attempting to influence game outcomes through hacking, manipulation or any other dishonest means.
• Rude behavior or harassment toward other players.

6. Account Suspension, Closure and Termination

6.1 User Rights

You may request account closure at any time by contacting our support team. Before closure, you will be given the opportunity to withdraw your verified balance (subject to wagering requirements being met).

6.2 tk099's Rights

tk099 may suspend or close an account without prior notice in the following circumstances:

• Violation of any part of these terms.
• Participation in fraudulent or dishonest activity.
• Providing false or misleading information.
• Suspicion of money laundering or illegal financial activity.
• Instruction from legal authorities or legal obligation.

6.3 Inactive Accounts

Please contact our support team for details regarding the policy on balances in accounts that have been inactive for an extended period.

7. Privacy and Data Protection

Full details on how your personal information is collected, used and protected can be found on our Privacy Policy page. The Privacy Policy is an integral part of these terms.

tk099 handles all user information with the highest level of security and keeps all data protected using SSL encryption technology. Information is not shared with third parties, except where legally required.

8. Responsible Gaming Policy

tk099 places the highest importance on responsible gaming. We believe that gambling should be an entertaining activity and should not in any way cause financial problems or mental stress.

Users may set deposit limits, betting limits or session time limits on their account. The option to take a temporary break or permanently self-exclude is also available.

9. Limitation of Liability and Disclaimer

9.1 Service Availability

tk099 strives to maintain the highest service standards, however the service may be temporarily unavailable due to technical reasons, maintenance or unavoidable circumstances. tk099 will not be held liable for any loss arising from this.

9.2 Financial Loss

Gaming is a risk-based activity. Players should remain aware of the risk of losing money when placing bets. tk099 does not provide any compensation for gaming losses incurred by players.

9.3 Third-Party Content

Third-party game software and services are used on our platform. tk099's liability for any issues relating to these third-party services is limited.

10. Dispute Resolution and Contact

For any complaint or dispute, first contact our support team via 24/7 live chat or email ([email protected]). We endeavor to resolve all complaints honestly and promptly.

When contacting us for dispute resolution, please provide your account ID, a description of the issue and the relevant transaction ID (if applicable).

10.1 Applicable Law

The interpretation and application of these terms will follow the regulations under the jurisdiction in which tk099 operates. tk099 is always committed to resolving any dispute through discussion and mutual agreement.

11. Amendment of Terms and Final Provisions

tk099 reserves the right to amend, change or update these terms and conditions at any time. In the case of significant changes, an effort will be made to notify registered users. Continued use of the platform after updated terms are published will be considered as your acceptance of the new terms.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect. These terms are written in the Bengali language and this version is the definitive one.